Privacy Policy
Last Updated: December 27, 2025
Our Commitment to Your Privacy
At The Uniform Locker, we are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website, shop for first responder uniforms, or use our services.
Why We Have a Privacy Policy
As a uniform store serving first responders, businesses, and individual customers, we handle personal information including names, addresses, payment details, and custom design files. This privacy policy outlines our practices to ensure transparency and build trust with our customers.
This privacy policy covers:
- Information we collect during browsing and checkout
- How we use your personal data
- Cookie usage and tracking
- Your rights regarding your data
- How we protect your information
- Third-party data sharing
Quick Summary of Our Privacy Practices
Before diving into the details, here’s what you should know:
- We collect only necessary information to process your uniform orders and provide services
- We do not sell your personal information to third parties for monetary compensation
- We use industry-standard security to protect your payment and personal information
- You have control over your data and can request access or deletion at any time
- We’re transparent about cookies, tracking, and how we use your information
Who We Are
The Uniform Locker – https://theuniformlocker.com
Information We Collect
What We Collect and Store
While you visit our site, we track:
- Products you’ve viewed: We use this to show you products you’ve recently viewed
- Location, IP address and browser type: We use this for purposes like estimating taxes and shipping
- Shipping address: We ask you to enter this so we can estimate shipping before you place an order and send you the order
We also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
View our cookie policy for complete details about how we use cookies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
We share your personal information with the following third parties to operate our business:
- Payment Processors: Basys, Stripe, PayPal, and WooCommerce Payments to process transactions securely
- Shipping Carriers: USPS, UPS, FedEx to fulfill your orders
- Analytics Services: Google Analytics and Microsoft Clarity to understand website usage and improve performance (you can opt-out via our cookie banner)
- Security Services: Sucuri Web Application Firewall for website security
- Spam Protection: Google reCAPTCHA to prevent spam and abuse
We do not sell your personal information to third parties for monetary compensation.
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it:
- Order information: Stored for 7 years for tax and accounting purposes, including your name, email address, billing and shipping addresses
- Account data: Retained until you request deletion or close your account
- Analytics cookies: Stored for up to 1 year as detailed in our cookie policy
- Comments or reviews: Retained indefinitely if you choose to leave them
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights regarding your personal information:
Right to Know
You have the right to request information about the personal data we have collected about you in the past 12 months, including:
- Categories of personal information collected
- Sources of that information
- Business purposes for collecting it
- Categories of third parties we share it with
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out
You have the right to opt-out of the “sale” or “sharing” of your personal information. While we do not sell your information for money, we share analytics data with Google Analytics and Microsoft Clarity to improve our website. You can opt-out by clicking “Do Not Sell or Share My Personal Information” in our cookie banner.
Right to Non-Discrimination
We will not discriminate against you for exercising any of these rights.
How to Exercise Your Rights
To submit a privacy request, contact us at:
- Email: tony@theuniformlocker.com
- Phone: 207-536-0142
- Mail: The Uniform Locker, 659 Warren Ave, Portland, ME 04103
We will respond to your request within 45 days.
Residents of other states (Colorado, Connecticut, Virginia, Utah) may have similar rights under their state privacy laws.
Who On Our Team Has Access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent
- Customer information like your name, email address, and billing and shipping information
Our team members have access to this information to help fulfill orders, process refunds and support you.
Where Your Data Is Sent
Visitor comments and product reviews may be checked through an automated spam detection service.
Contact Us
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:
The Uniform Locker
Hanging by a Thread LLC
659 Warren Ave, Portland, ME 04103
Email: tony@theuniformlocker.com
Phone: 207-536-0142